Welcome to Ease Voice Lab, an online AI dubbing platform for professional voice generation. Your privacy is important to us, and this policy outlines how we collect, use, and protect your personal information.
We collect the following types of data to provide you with a better experience:
-
Account Information
- What We Collect: Your name, email address, and account credentials.
- Purpose: To manage your account and provide customer support.
-
Usage Data
- What We Collect: Information about how you use Ease Voice Lab, including voice generation history and preferences.
- Purpose: To analyze user engagement and improve our services.
-
Content Data
- What We Collect: Text content you submit for voice generation.
- Purpose: To generate audio content as requested.
-
Device Information
- What We Collect: Device type, operating system, browser type, and IP address.
- Purpose: To optimize our services and ensure security.
We use cookies and similar browser storage for different purposes:
-
Necessary Cookies
- Purpose: Sign-in, security checks, payment flow continuity, language preference, and core site behavior.
- Status: Always enabled because the service may not work correctly without them.
-
Analytics Cookies
- Purpose: Measure visits and product usage so we can improve the service.
- Examples: Analytics tools such as Google Analytics, Plausible, OpenPanel, Vercel Analytics, or Clarity when enabled in our service configuration.
- Status: Optional and only enabled after your consent.
-
Marketing Cookies
- Purpose: Advertising measurement, conversion attribution, affiliate tracking, and campaign performance reporting.
- Examples: Microsoft Ads, affiliate tools, advertising tags, and attribution cookies such as campaign source or click identifiers when enabled.
- Status: Optional and only enabled after your consent.
-
Support Cookies
- Purpose: Load customer support or chat tools when you choose to use them.
- Examples: Support widgets such as Crisp or Tawk when enabled.
- Status: Optional and only enabled after your consent.
- On your first visit, we show a cookie consent banner.
- You can accept all optional cookies, reject all optional cookies, or save custom preferences.
- You can change your choice at any time by opening Cookie Settings from the site interface.
- If you reject optional cookies, we only keep necessary cookies active.
Your data is stored securely with encryption and access controls. We implement industry-standard security measures to protect against unauthorized access.
We do not sell or share your personal information except:
- To comply with legal obligations
- To protect our rights and safety
- With your explicit consent
- With service providers that help us operate analytics, advertising, payments, affiliate programs, storage, or customer support when those services are enabled and applicable
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this privacy policy, please contact us at:
Email: [email protected]